How we work, in writing.
Every Dragonflow engagement is governed by a written, fixed-price quote. These documents spell out what that means — how we scope, deliver, charge, refund, and handle the data you share with us. Plain language, no surprises.
Registered business: Periplio LLC. Dragonflow is a service operated by Periplio LLC.
What the engagement actually is.
Services, customer responsibilities, scope changes, ownership of deliverables, payment terms, and limitations of liability.
Read → 02 / PrivacyWhat we collect, and what we don't.
How customer information is collected, used, and shared. No selling of personal data; minimal retention.
Read → 03 / Refunds & cancellationsIf a project needs to stop.
Deposits, undelivered work, monthly support, and how to cancel — applies unless the signed scope says otherwise.
Read → 04 / Service deliveryHow the work shows up.
Delivery method, timelines, acceptance criteria, and US export restrictions that apply to every engagement.
Read → 05 / Payments & billingHow payment actually happens.
Wise-hosted invoices and payment links in USD. No card details collected on dragonflow.io.
Read → 06 / QuestionsEmail a human.
If a clause is unclear or you need a custom term written into your scope, write to support@dragonflow.io.
support@dragonflow.io →